Kent Hoang

• Manage Virtual Apps & Desktop environment for 3000+ users, ensuring high availability and optimal performance.
• Upgraded comprehensive vCenter 6 environment straight to vCenter 7.0 with minimal downtime.
• Deployed and manage Thales 2 factor authentication for Citrix remote access.
• Administer Veeam 12 backup/restore solutions for all enterprise VMs.
• Deployed and managed HP Primera and HP 3Par storage arrays for primary applications and Disaster Recovery sites.
• Configured high-availability SAN replication between primary Datacenter and DR facilities.
• Performed seamless enterprise-wide migration from Exchange 2016 to Exchange 2019.
• Wrote custom PowerShell scripts to fully automate repetitive system processes and streamline reporting.
• Deployed HP StoreOnce data protection systems for robust backup capabilities.

Other Responsibilities

• Manage Exchange 2010 Cloud, Manage Nagios network monitor (Centos 6.5), VMWARE ESXi 5.5 environment.
• Maintaining Citrix XenApp Farm 6.5 environment.
• Manage and oversee daily activities and data traffic along network to ensure proper operation.
• Provide the installation, administration, and support of new and existing applications, database and web servers (including troubleshoot and resolve server and application related issues while adhering to procedures).
• Use different monitor applications to manage the complex multi-user network (Nagios Network for servers/network issues; ConnectWise Ticket system for users' issues; Meriplex Kaseya agent for update deployments and remote control...).
• Provided system/network support more than 1,600 end users.